Starfish ETL, LLC
SUBSCRIPTION LICENSE AND SERVICES AGREEMENT
IMPORTANT - READ CAREFULLY
This Click-Through Subscription License and Services Agreement
(the "Agreement") contains the terms and conditions upon which
Starfish ETL, LLC ("Starfish ETL") provides data migration services
to Licensee as of the Effective Date. By clicking "I AGREE," you
acknowledge that you have read and accept the terms and conditions of this
Agreement in its entirety.
IF YOU ARE ENTERING INTO THIS AGREEMENT WITHIN THE SCOPE OF YOUR
EMPLOYMENT OR IN CONNECTION WITH YOUR ENGAGEMENT AS AN INDEPENDENT CONTRACTOR,
THEN THE TERM "LlCENSEE" INCLUDES YOUR EMPLOYER OR PRINCIPAL
CONTRACTOR, AS APPLICABLE, AND YOU WARRANT AND REPRESENT TO STARFISH ETL, THAT
YOU ARE AUTHORIZED TO ENTER INTO THIS AGREEMENT ON SUCH EMPLOYER'S OR PRINCIPAL
CONTRACTOR'S BEHALF.
1) Definitions.
a)
"Addendum" means any written modification to this Agreement
executed by Licensee and specifying additional services to be provided by
Starfish ETL to Licensee beyond those selected or approved by Licensee on the
Order Form.
b)
"Affiliate" means any entity, directly or indirectly,
controlling, controlled by, or under common control with, Starfish ETL.
c)
“Approved” means any signed Addendums executed by
Licensee.
d)
"Authorized
Users" means: (i) Licensee's employees; and (ii) contractors
authorized by Licensee to access the Subscription Software who, prior to
obtaining access to the Subscription Software, have registered in the database
with a unique User ID and a unique password.
e)
"Beta
Services" means services in a testing mode that may be offered to
Licensee for evaluation purposes as described in Section 4.
f)
"Confidential
Information" means non-public information that is identified as or
would be reasonably understood to be confidential and/or proprietary.
Confidential Information of Starfish ETL includes, without limitation, the Documentation,
and the Subscription Software, including any software code and all algorithms,
methods, techniques, and processes revealed or utilized therein. Confidential
Information of Licensee includes Licensee Data. Confidential Information does
not include information that: (i) is or becomes known to the public without
fault or breach of the Recipient; (ii) the Discloser regularly discloses to
third parties without restriction on disclosure; (iii) the Recipient obtains
from a third party without restriction on disclosure and without breach of a
non-disclosure obligation known to Recipient; or (iv) is independently
developed by the Recipient without use of Confidential Information.
g)
"Discloser" means the
party providing Confidential Information to the Recipient.
h)
"Documentation"
means the then-current Starfish ETL-provided documentation relating to the
features, functions, and use of the Subscription Software.
i)
"Effective
Date" for the "Free Trial Period" means the date on
which the Licensee clicks on the "I AGREE" button for this Agreement,
and "Effective Date" for all other
Subscription Services means the date on which payment is received for the level
of service selected on the Order Form.
j)
"Free
Trial" refers to the option on
the Starfish ETL websites, or websites of other entities offering the Starfish
services, for the Licensee to evaluate the Subscription Software at no charge
to Licensee by applying it to a sample of Licensee's data.
k)
"Free Trial Period" means the 15-day period during which the Free Trial
option may be used by Licensee. The Free
Trial maybe extended at Starfish ETL’s sole discretion. In the event Licensee
provide false or misleading information, the Free Trial can be terminated.
l)
"Intellectual
Property Rights" means any and all rights in patents, copyrights, trademarks,
and service marks.
m)
"Licensee
Data" means information provided, entered, or uploaded for use by
or with the Subscription Software by the Licensee or its Authorized Users.
n)
"Licensee
Metadata" means
the mapping rules, connectors, or jobs developed by Starfish ETL that are
unique to Licensee and that are used to accomplish the Subscription Services.
o)
"License
Restriction" means any limitation on the use of the Subscription
Software identified in any Addendum to this agreement executed by Licensee and
Starfish ETL, such as the number of Authorized Users, locations, or
connections.
p)
"Order
Form" means an Approved quote or statement of work, an electronic
authorization from a Third Party Licensor, or the selection form contained on
the Starfish ETL websites, or websites of other entities offering the Starfish
services whereby Licensee has selected their level of service.
q)
"Personal
Information" means information provided to Starfish ETL by or at
the direction of Licensee, or to which access was provided to Starfish ETL in
the course of Starfish ETL's performance under this Agreement that: (i)
identifies or can be used to identify an individual (including, without
limitation, names, signatures, addresses, telephone numbers, e-mail addresses
and other unique identifiers); or (ii) can be used to authenticate an
individual (including, without limitation, employee identification numbers, government-issued
identification numbers, passwords or PINs, financial account numbers, credit
report information, biometric or health data, answers to security questions,
and other personal identifiers). Personal Information shall include any
non-public personal information regarding any individual that is subject to
applicable national, state, regional, and/or local laws and regulations
governing the privacy, security, confidentiality and
protection of non-public personal information.
r)
"Recipient"
means the party receiving Confidential Information of the Discloser.
s)
"Residual
Knowledge" shall mean ideas, concepts, know-how or techniques
related to the Discloser's technology and Confidential Information that are
retained in the unaided memories of the Recipient who had rightful access to
Confidential Information.
t)
"Service
Level Description" means the Service Level Description document
included as part of any Addendum that describes additional Subscription
Services beyond the level of service selected by Licensee on the Order Form. This can also be found on the Starfish ETL
Website.
u)
"Subscription
Fees" means the fees for the
Subscription Services referenced in Starfish ETL Website or defined in the
Order Form.
v)
"Subscription
Services" means the Subscription Software and any services defined
by the Order Form. This includes Support
(as defined in Section 3(b)) that Starfish ETL provides Licensee under this
Agreement.
w)
"Subscription
Software" means collectively or individually the computer software
programs for which Starfish ETL is providing the services.
x)
"Subscription
Term" means the period following the Effective Date for the
Subscription Services based upon the Subscription Services.
y)
"Third
Party Licensor" means
a third party whose software products have been made available to Starfish ETL
for distribution and/or licensing under the terms of its agreement with
Starfish ETL (a "Third Party Agreement").
z)
"Updates"
means generally available updates, enhancements, or modifications to the
then-current, general release version of the Subscription Software that are not
separately priced or licensed as new products.
aa)
"User ID"
means a unique user identification credential used in combination with a unique
password to access the Subscription Services.
bb)
“Starfish ETL Website” means www.starfishetl.com , www.connectcreatio.com , or cartographer.cloud .
2) License. Subject to the terms and
conditions of this Agreement, Starfish ETL hereby grants to Licensee a non-exclusive,
non-transferable, limited license (without the right to sublease or sublicense)
to access and use the Subscription Software and the Subscription Services,
during the Subscription Term, in an operating environment hosted by Starfish
ETL, for Licensee's own internal use for the purpose of moving Licensee Data
from one customer data source to another customer data source. If
Licensee has selected on the Order Form only the Free Trial as its level of
service, Starfish ETL grants to such Licensee a non-exclusive,
non-transferable, limited license (without the right to sublease or sublicense)
to access and use the Subscription Software and the Subscription Services,
during the Free Trial Period only, for Licensee's own internal use for the
purpose of moving a sample of Licensee Data from one data source to another
data source. Licensee grants Starfish
ETL, its Affiliates and applicable contractors a worldwide, limited-term
license to host, copy, transmit and display Licensee Data, and any Non-Starfish
ETL applications and program code created by or for Licensee using a Service or
for use by Licensee with the Services, as reasonably necessary for Starfish ETL
to provide the Subscription Services in accordance with this Agreement. Subject
to the limited licenses granted herein, Starfish ETL acquires no right, title
or interest from Licensee or its licensors under this Agreement in or to any
Licensee Data, Non-Starfish ETL application or such program code. Licensee
grants to Starfish ETL and its Affiliates a worldwide, perpetual, irrevocable,
royalty-free license to use and incorporate into Starfish ETL's and its
Affiliates' services any suggestion, enhancement request, recommendation, correction,
or other feedback provided by Licensee or users relating to the operation of
such services.
a) Any rights not expressly
granted in this Agreement are expressly reserved.
b) Documentation. Licensee may make a reasonable number of copies of the
Documentation for the Subscription Software for its internal use in accordance
with the terms of this Agreement.
c) License Restriction. Licensee's use of the Subscription Software
and Subscription Services is subject to any License Restriction specified in
any Addendum.
d) Additional Restrictions on Use of the
Subscription Software and Subscription Services. Licensee is prohibited from causing or
permitting the reverse engineering, disassembly, or de-compilation of the
Subscription Software. Except as expressly provided by this Agreement, Licensee
is prohibited from using the Subscription Software to provide service bureau
services to third parties. Licensee will not allow the Subscription Software to
be used by, or disclose all or any part of the Subscription Software to, any
person except Authorized Users. Licensee acknowledges and agrees that U.S.
export control laws and other applicable export and import laws govern its use
of the Subscription Software, and Licensee will neither export or re-export,
directly or indirectly, the Subscription Software, nor any direct product
thereof in violation of such laws, or use the
Subscription Software for any purpose prohibited by such laws.
e) Intellectual Property Rights Notices. Licensee is prohibited from removing or
altering any of the Intellectual Property Rights notice(s) embedded in the
Subscription Software or that Starfish ETL otherwise provides with the
Subscription Services. Licensee must reproduce the unaltered Intellectual
Property Rights notice(s) in any full or partial copies that Licensee makes of
the Documentation.
f) Ownership. Use of the Subscription Software and Subscription Services does
not grant any ownership rights in or to the Subscription Software, the
Subscription Services, the Documentation, or Metadata. Licensee Data shall be
the sole property of Licensee; however, Starfish ETL may aggregate anonymous
statistical data regarding use and functioning of its system by its various
licensees, and all such data (none of which shall be considered Licensee Data),
will be the sole property of Starfish ETL.
3) Subscription Services.
a) Hosted Environment. Starfish ETL will provide the data hosting environment,
including the hardware, equipment, and systems software configuration on which
Starfish ETL supports use of the Subscription Software and Subscription
Services, on servers located at a facility selected by Starfish ETL.
b) Support. Starfish ETL shall (a) provide Licensee with access (via the
internet, telephone or other means established by Starfish ETL) to Starfish
ETL's support helpline, (b) install, when and if generally available, Updates;
and (c) use reasonable efforts to correct or circumvent any material deviation
between the then-current, general release version of the Subscription Software
and its Documentation (the foregoing referred to collectively as
"Support"). Support is included in the Subscription Fee. Support service level, unless otherwise
defined on the Order Form, are defined on the Starfish ETL Website.
c) User Accounts. Licensee is responsible for maintaining its own Authorized User:
User IDs and passwords. Licensee is responsible for maintaining the
confidentiality of Licensee's User IDs and passwords and shall cause its
Authorized Users to maintain the confidentiality of their User IDs and
Passwords. Licensee is responsible for all uses of and activities undertaken with User IDs registered on
Licensee's account. Licensee agrees to immediately notify Starfish ETL of any
unauthorized use of Licensee's User IDs of which Licensee becomes aware.
d) Connectivity.
Starfish ETL will be responsible for maintaining connectivity from its network
to the Internet that is capable of servicing the relevant Internet traffic to
and from the Licensee's environment. Licensee is responsible for providing
connectivity to the Internet for itself, its Authorized Users, and the data
sources from which and to which Licensee's data is being migrated. Licensee
shall also be responsible for ensuring that latency and available bandwidth
from the user's desktop to Starfish ETL's hosted routers is adequate to meet
Licensee's desired level of performance. If Licensee requires a VPN or private
network connection to the Subscription Services, Licensee is responsible for
all costs associated with any specialized network connectivity required by
Licensee.
e) Restrictions. Starfish
ETL shall have no obligation to correct a problem caused by Licensee's
negligence, Licensee's equipment malfunction or other causes beyond the control
of Starfish ETL.
f) Usage Limits. Subscription Services are subject to usage limits, including,
for example, the quantities specified in the Starfish ETL Website, or Order
Forms or any applicable Addendum as to the number of users and the quantity of
data to be migrated. With regard to users, a User's password may not be shared
with any other individual, and except as set forth in an Order Form, a User
identification may only be reassigned to a new individual replacing one who
will no longer access the Subscription Software. With regard to the Free Trial,
Licensee is bound by the scope of the sample of data to be moved as defined on
the Order Form. If Licensee exceeds a contractual usage limit, Starfish ETL may
work with Licensee to seek to reduce usage so that it conforms to that limit.
If, notwithstanding such efforts, Licensee is unable or unwilling to abide by a
contractual usage limit, Licensee will execute an Order Form for additional
quantities of the applicable number of users or the amount of data promptly
upon Starfish ETL's request, and/or pay any invoice for excess usage.
g) Starfish Personnel. Starfish ETL will be responsible for the
performance of its personnel (including its employees and contractors) and
their compliance with Starfish ETL's obligations under this Agreement, except
as otherwise specified herein.
h) Notification. Starfish ETL will provide notice of planned
outages for service and a summary of the changes on the Starfish ETL Website.
4) Beta Services. Starfish ETL in its sole
discretion may make Beta Services available to Licensee at no charge. Licensee
may choose in its sole discretion to try such Beta Services. Beta Services are
intended for evaluation purposes and not for production use, are not supported,
and may be subject to additional terms. Beta Services are not considered
"Subscription Services" under this Agreement. Nevertheless, all
restrictions, and Licensee's obligations concerning the Services other than the
Payment obligations in Section 5, shall apply equally to Licensee's use of Beta
Services. Unless otherwise stated, any Beta Services trial period will expire
when the trial ends. Starfish ETL may discontinue Beta Services at any time in
its sole discretion and may never make them generally available. Starfish will
have no liability for any harm or damage arising out of or in connection with
any Beta Service.
5) Payment and Taxes.
a) Payment. Licensee shall pay Starfish ETL Subscription Fees in accordance
with the Order Form. Except as otherwise
set forth in this Agreement, Subscription Fees are non-refundable.
b) Taxes. Starfish ETL's fees do not include any taxes, levies, duties or similar governmental assessments of any nature,
including, for example, value-added, sales, use or withholding taxes,
assessable by any jurisdiction whatsoever (collectively, "Taxes").
Licensee is responsible for paying all Taxes associated with Licensee's
purchases hereunder. If Starfish ETL has the legal obligation to pay or collect
Taxes for which Licensee is responsible under this Section 6b, Starfish ETL
will specify the amount of such Taxes and will require payment of such Taxes at
the same time that the Subscription Fees are paid unless Licensee provides
Starfish with a tax exemption certificate authorized by the appropriate taxing
authority. Starfish ETL is solely responsible for taxes assessable against it
based on its income, property, and employees.
6) Limited Warranties,
Disclaimer of Warranties, and Remedies.
a) Right to Grant License. Starfish ETL warrants that that it owns all
right, title, and interest in and to the Subscription Software or has obtained
rights in such Subscription Software sufficient to grant the licenses granted
to Licensee under this Agreement. Licensee's exclusive remedy, and Starfish
ETL's exclusive obligation, for a breach of this warranty is set forth in
Section 8 (Indemnification).
b) Limited Services Warranty and Remedy for Breach. Starfish ETL warrants to Licensee that
Starfish ETL will render the Subscription Services with commercially reasonable
care and skill. Starfish ETL further warrants that for a period of 15 days from
the Free Trial Effective Date for Free Trial Licensees and for a period of 30
days from the Effective Date for all other Licensees (i) the media on which the
Licensed Software is furnished shall be free from defects in materials and
workmanship under normal use; and (ii) the Licensed Software will perform substantially
in accordance with Starfish ETL's Documentation accompanying the Licensed
Software. Starfish ETL's sole obligation with respect to a breach of the
foregoing warranty shall be to repair or replace the Subscription Software
giving rise to the breach of warranty. The remedies in this Section 6(b) are
exclusive and in lieu of all other remedies, and
represent Starfish ETL's sole obligations for a breach of the foregoing
warranties. Licensee must provide notice to Starfish ETL of any warranty claim
within the warranty period.
c) Malicious Code.
Starfish ETL represents that is has used commercially reasonable best efforts
utilizing generally accepted industry tools and practices to provide
Subscription Software that does not contain any "time bombs,"
"worms," "viruses," "Trojan horses,"
"protect codes," "data destruct keys," or other programming
devices that are intended to access, modify, delete, damage, deactivate or
disable the Subscription Services ("Malicious Code"). As Licensee's
sole remedy for breach of this representation, Starfish ETL shall take action immediately to investigate, identify and remove
such Malicious Code from the Subscription Software.
d) Disclaimer of Warranties. The limited warranties in this Section 6 are
made to Licensee exclusively and are in lieu of all other warranties. STARFISH
ETL MAKES NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR
IMPLIED, WITH REGARD TO THE SUBSCRIPTION SOFTWARE AND SUBSCRIPTION SERVICES
PROVIDED UNDER THIS AGREEMENT IN WHOLE OR IN PART. STARFISH ETL EXPLICITLY
DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR
PURPOSE. STARFISH ETL EXPRESSLY DOES NOT WARRANT THAT THE SUBSCRIPTION SOFTWARE
OR SUBSCRIPTION SERVICES, IN WHOLE OR IN PART, WILL BE ERROR FREE, OPERATE
WITHOUT INTERRUPTION OR MEET LICENSEE'S REQUIREMENTS.
e) Abrogation of Limited Warranty. Starfish ETL will have no obligation under
this Section 6 to the extent that any alleged breach of warranty is caused by
any modification of the Subscription Software not performed by or on behalf of
Starfish ETL. To the extent that an alleged breach of warranty concerns a Third
Party Product that is subject to a more limited warranty under a Third Party
Agreement than specified in this Section 6, Starfish ETL's obligations
hereunder will be further limited accordingly.
f) FAILURE OF ESSENTIAL
PURPOSE. THE PARTIES HAVE AGREED THAT THE
LIMITATIONS SPECIFIED IN SECTIONS 6 AND 16 WILL SURVIVE AND APPLY EVEN IF ANY
REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL
PURPOSE, AND REGARDLESS OF WHETHER LICENSEE HAS ACCEPTED ANY SUBSCRIPTION
SOFTWARE OR SUBSCRIPTION SERVICE UNDER THIS AGREEMENT.
g) FAULT-TOLERANT SOLUTIONS. THE SUSBSCRIPTION SOFTWARE IS NOT
FAULT-TOLERANT AND IS NOT DESIGNED, MANUFACTURED OR
INTENDED FOR USE AS A FAULT-TOLERANT SOLUTION. ACCORDINGLY, STARFISH ETL
DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH SOLUTIONS.
LICENSEE AGREES THAT STARFISH ETL SHALL NOT BE LIABLE FOR ANY CLAIMS OR DAMAGES
ARISING FROM OR RELATED TO THE USE OF THE SUBSCRIPTION SOFTWARE IN SUCH
APPLICATIONS.
7) Confidential Information.
a) Confidentiality. The Confidential Information disclosed under
this Agreement may be used, disclosed, or reproduced only to the extent
necessary to further and fulfill the purposes of this Agreement. Except as
otherwise permitted under this Agreement, the Recipient will not knowingly
disclose to any third party or make any use of the Discloser's Confidential
Information. The Recipient will use at least the same standard of care to
maintain the confidentiality of the Discloser's Confidential Information that
it uses to maintain the confidentiality of its own Confidential Information,
but in no event less than reasonable care. The non-disclosure and non-use
obligations of this Agreement will remain in full force with respect to each
item of Confidential Information for a period of ten (10) years after
Recipient's receipt of that item; provided, however, that Licensee's
obligations to maintain the Subscription Software and Documentation as
confidential will survive in perpetuity. Each of Licensee and Starfish ETL shall
be responsible for the breach of the confidentiality terms contained in this
Section 7 by any of its directors, officers, employees, Authorized Users,
agents, accountants, and advisors. Notwithstanding the foregoing, this Section
is not intended to prevent (a) a Recipient from using Residual Knowledge,
subject to any Intellectual Property Rights of the Discloser, or (b) Starfish
ETL from using aggregated data regarding the use of the Subscription Services
to provide reports or analytics to Licensee or to improve the performance of
Starfish ETL's products, provided such data does not contain any Personal
Information regarding Licensee, its employees, customers or Authorized Users.
If the Recipient should receive any legal request or process in any form
seeking disclosure of Discloser's Confidential Information, including User IDs
or passwords, or if the Recipient should be advised by counsel of any
obligation to disclose such Confidential Information, the Recipient shall (if
allowed by law) provide the Discloser with prompt notice of such request or
advice so that the Discloser, at the Discloser's sole expense, may seek a
protective order or pursue other appropriate assurance of the confidential
treatment of the Confidential Information. Regardless of whether a protective
order or other assurance is obtained, the Recipient shall furnish only that portion
of the Discloser's Confidential Information which is legally required to be
furnished and to cooperate with any reasonable efforts by the Discloser to
assure that the information is maintained in confidence by the party to whom it
is furnished. Starfish ETL may use Licensee's name and logo for marketing
purposes in a list of customers using the Subscription Services.
b) Security Incident Response. In the event that Starfish ETL becomes aware
that the security of any Licensee Data or Personal Information has been
compromised, or that such Licensee Data or Personal Information has been or is
reasonably expected to be subject to a use or disclosure not authorized by this
Agreement (an "Information Security Incident"), Starfish ETL shall:
(i) promptly (and in any event within 24 hours of becoming aware of such
Information Security Incident), notify Licensee, via the email address of the person
whose email address was used in connection with purchasing Subscription
Services, of the occurrence of such Information Security Incident; (ii)
investigate such Information Security Incident and conduct a reasonable
analysis of the cause(s) of such Information Security Incident; (iii) provide
periodic updates of any ongoing investigation to Licensee; (iv) develop and
implement an appropriate plan to remediate the cause of such Information
Security Incident to the extent such cause is within Starfish ETL's control; and
(v) cooperate with Licensee's reasonable investigation or Licensee's efforts to
comply with any notification or other regulatory requirements applicable to
such Information Security Incident.
8) Indemnification. Starfish ETL
represents that it has the right to grant to Licensee the license to use the
Subscription Software as set forth in this Agreement without violating any
rights of any third party and that there is no actual or threatened suit by any
third party based on an alleged violation of such right by Starfish ETL.
Starfish ETL will defend, indemnify and hold Licensee harmless from any third
party claim that the Subscription Software infringes any copyright, trademark
or trade secret owned or controlled by the third party; provided, however, that
(i) Starfish ETL shall be notified promptly in writing by Licensee of any such
claim; (ii) Starfish ETL shall have sole control of the defense of any action
on such claim and all negotiations for its settlement or compromise; (iii)
Licensee shall cooperate with Starfish ETL, at Starfish ETL's expense, in a
reasonable way to facilitate the settlement or defense of such claim; (iv) such
claim does not arise from Licensee's modifications not authorized by Starfish
ETL; and (v) should the Subscription Software become, or in Starfish ETL's
opinion likely to become, subject to such claim of infringement, then Licensee
shall permit Starfish ETL, at Starfish ETL's option and expense, either (a) to
procure for Licensee the right to continue using the Subscription Software, or
(b) to replace or modify the Subscription Software so that it becomes non-infringing
and performs in a substantially similar manner to the original product, or (c)
upon failure of (a) or (b), despite the reasonable efforts of Starfish ETL, to
terminate this Agreement and return the fee paid by Licensee for the
Subscription Services. THE FOREGOING SETS FORTH STARFISH ETL'S
EXCLUSIVE OBLIGATION AND LIABILITY WITH RESPECT TO INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS.
9) Term and Termination.
a) Term. The Subscription Term for the Free Trial shall be 15 days from
the Effective Date of the Free Trial Period. All other Subscription Term(s)
shall be determined by the Order Form.
The Subscription Term will automatically renew for integration
Subscription Services in one year increments, unless 30-days prior to renewal,
notification of termination is received.
Data migration Subscription Services will terminate at the term
identified in the Order Form unless Licensee notifies Starfish ETL of an
extension which will occur upon receipt of payment in 30 day intervals or
indicated by the Order Form. The
Subscription Term cannot be terminated prior to its expiration date.
b) Effect of Termination. Upon termination of the Subscription Services,
Licensee's license to access and use the Subscription Software and Subscription
Services shall immediately terminate. Termination of this Agreement will be
without prejudice to the parties' other rights and remedies pursuant to this
Agreement, unless otherwise expressly stated herein.
c) Retention of Licensee Metadata. Metadata shall be the sole property of
Starfish ETL. Upon termination or expiration of this Agreement, Starfish ETL
shall retain Licensee Metadata for a minimum period of two years.
d) Survival of Obligations. All obligations relating to non-use and
non-disclosure of Confidential Information, limitation of liability, and such
other terms which by their nature survive termination, will survive termination
or expiration of this Agreement.
10) Notices. All notices and other
communications required or permitted under this Agreement must be in writing
and will be deemed given when: delivered personally; sent by registered or
certified mail, return receipt requested; transmitted by facsimile confirmed by
first class mail; by email: or sent by overnight courier.
11) Support. Starfish ETL provides
technical support for the Subscription Software under the terms specified at
the Starfish ETL Website.
12) Force Majeure. Except with respect to
the payment of fees hereunder, neither party will be liable to the other for
any failure or delay in performance under this Agreement if such failure or
delay is the result of circumstances beyond its reasonable control, including,
without limitation, an act of God, such as earthquake, hurricane, tornado,
flooding, or other natural disaster, or in the case of war, action of foreign
enemies, terrorist activities, labor dispute or strike, government sanction,
blockage, embargo, failure of electrical service, omissions and defaults of
third parties and official, governmental and judicial action not the fault of
the party failing or delaying in performance, or the threat of any of the
foregoing.
13) Assignment. This Agreement
shall inure to the benefit of, and is freely assignable to, Starfish ETL's
successors and assignees of rights in the Subscription Software. Licensee may
not assign or transfer any of its rights or obligations under this Agreement
without the prior written consent of Starfish ETL, whether by operation of law
or otherwise, including in connection with a change in control, merger,
acquisition, consolidation, asset sale or other reorganization, and any attempt
at such assignment or transfer will be void.
14) No Waiver. The waiver or
failure of Starfish ETL to exercise in any respect any right provided for in
this Agreement shall not be deemed a waiver of any further or future right
under this Agreement.
15) Jurisdiction. This Agreement and
all disputes and causes of action arising from or related to this Agreement
will be exclusively governed by and construed in accordance with the laws of
the State of Illinois (exclusive of its conflicts of law principles). This
Agreement shall be deemed made in Cook County, Illinois, and Licensee and
Starfish ETL agree that any suit, action or proceeding brought by either party
against the other in connection with or arising from this Agreement shall be
brought solely in the state or federal courts situated in Cook County,
Illinois, and each party expressly consents to the jurisdiction and venue of
each such court.
16) LIMITATIONS OF LIABILITY.
a) LIMITED LIABILITY OF STARFISH ETL. EXCEPT WITH RESPECT TO INTELLECTUAL PROPERTY
INDEMNIFICATION OBLIGATIONS UNDER SECTION 8, THE TOTAL LIABILITY OF STARFISH
ETL, ITS AFFILIATES AND THIRD PARTY LICENSORS IN CONNECTION WITH OR RELATED TO THE SUBSCRIPTION SOFTWARE,
THE SUBSCRIPTION SERVICES, OR ANY OTHER MATTER RELATING TO THIS AGREEMENT
(WHATEVER THE BASIS FOR THE CAUSE OF ACTION) WILL NOT EXCEED THE SUBSCRIPTION
FEES PAID OR PAYABLE TO STARFISH ETL HEREUNDER.
b) EXCLUSION OF DAMAGES. IN NO EVENT WILL STARFISH ETL, ITS AFFILIATES OR THIRD PARTY LICENSORS BE
LIABLE FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES
OR DAMAGES FOR LOST PROFITS, WHETHER BASED ON BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, AND REGARDLESS OF
WHETHER STARFISH ETL HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR WHETHER ANY REMEDY SET FORTH
HEREIN FAILS OF ITS ESSENTIAL PURPOSE.
17) Severability. If any of the
terms, or portions thereof, of this Agreement are invalid or unenforceable
under any applicable statute or rule of law, the court shall reform the
contract to include an enforceable term as close to the intent of the original
term as possible; all other terms shall remain unchanged.
18) Compliance with Laws. Licensee will comply
with all laws, rules and regulations applicable to the use of the Subscription
Software and the Subscription Services including, without limitation, by not
migrating any Licensee Data that is illegal, defamatory, or that infringes any third party proprietary rights.
19) Communication. By accepting this
agreement and in return for use of StarfishETL’s Beta Services, Free Trial, or
Subscription Services, Authorized Users grant Starfish the right to communicate
with Authorized Users using personal information by any means available for the
purpose of providing support, service announcements, or other information,
including, but not limited to, tips and tricks, other uses, newsletters, or
blog articles.
20) Whole Agreement. This Agreement and any
applicable Order Form and Addendum constitutes the entire agreement between
Licensee and Starfish ETL relating to the subject matter hereof,
and supersede and extinguish all prior oral and written communications
between the parties about this Agreement's subject matter. Any Order Form or
Addendum which may be executed in connection with this Agreement
or the Subscription Services does not modify, supplement or add terms to this
Agreement. Any additions to, or modifications of, this Agreement shall be
binding upon the parties only if the same shall be in writing and duly executed
by Licensee and by a duly authorized representative of Starfish ETL. Licensee
agrees that its purchases pursuant to this Agreement are not contingent on the
delivery of any future functionality or features, or dependent on any oral or
written public comments made by Starfish ETL regarding future functionality or
features.